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Frequently Asked Questions

Business Hours

For your convenience, our on-line store is open 24 hours a day 7 days a week. So browse through and pickout something to send to a friend or loved one ... and really make their day.

Where is Anns Flowers located?

Phone: 03 9583 7527
Fax: 03 9583 7527
Address: 255 Charman Rd, Cheltenham Melbourne
VIC, 3192
eMail: annsflow@annsflowers.com.au
Web: www.annsflowers.com.au

 

Is sending my Credit Card details via e-mail safe?

YES - We use a securely encrypted on-line e-commerce connection. Your credit card details are fully encrypted prior to transmitting and are held on a secure SSL server. It is generally accepted that credit card transactions via the Internet are as safe as handing your card to sales assistants in normal shopping environments. If you prefer not to use this means of transfer, then please either phone or fax your order to us directly.

Is there a delivery charge?

Yes ... the delivery charge is dependant on the delivery address ... subject to a maximum of $9.90 (in Metropolitan Area). You will view the actual delivery charges levied before finalisation of your order.

Delivery Times?

We can guarantee delivery with 24 hours notice. For further information refer to our delivery times

I�m not sure what I want?

Here at Anns Flowers we are always happy to discuss all the different options available to you will endeavour to work out the best option for you. So don�t hesitate to contact us & chat about what you are looking for.

Do we accept credit cards?

Yes, we accept most major credit cards being - Visa, Mastercard & American Express.

Do we provide an account facility?

We only extend credit accounts to companies - subject to approval. Please contact us for further information.